My wife and I had a wonderful experience working with Tim McNerney at Drexel Hill Mortgage. He made the whole process of refinancing a great experience. Tim kept us up to date every few days with information about the process via email or phone. He handled all the research that we could not information on and was very professional. Tim even had the title representative come to our house to sign the documents for settlement. Sometimes you run into snags with refinancing a house, but Tim was proactive and caught any issues ahead of time. He also gave us all the options without any confusion. Tim knows mortgages!!